Floor delivery, included

Getting your furniture home safely is our job — not yours.

A piece of furniture from Ramgarh Crafts takes weeks to build. It leaves our workshop perfect. Our job is simple: get it to you exactly that way.

So when you buy from us, delivery isn’t an add-on you worry about later. It’s already in the price — all the way to your floor. No transport fee at checkout, no “carrying charge” sprung on you at the door. The number you agreed to is the number you pay.

Here’s how it actually goes.

If you’re on the ground floor, easy — we carry your piece straight in.

If you’re higher up, we bring it up by lift. And it doesn’t have to be a fancy service lift;

your building’s regular passenger lift is perfectly fine, as long as the piece fits inside

safely. That’s all we’re really checking for — can we get it up there without a scratch.

One small favour that saves everyone a headache: if it’s a shared building lift, have a

quick word with your society or guard before delivery day. Our team has more than once

reached a building and been stopped at the gate over lift permission. Sort that out in

advance, and your delivery just glides through.

Now, the honest part. What about carrying it up the stairs?

We don’t do it — and not because we’re being difficult. Solid wood is heavy, and a

staircase is unforgiving. Tight landings, sharp turns, a railing in the way — that’s exactly

where a joint cracks or an edge gets gouged, in a second, for good. We’d rather tell you

plainly than risk arriving with a piece we’re not proud of.

So if there’s genuinely no lift that fits, and you still want it carried up, you can absolutely

arrange that — we’ll even help you find hands. Just two honest notes: you pay those

labourers directly for their work (we don’t charge for it or take a cut), and since we can’t

promise a flawless carry up the stairs, that part happens under your eye. We’ll always

tell you the safest way to do it.

That’s the whole deal. Wherever there’s a lift, your furniture reaches your floor at the

price you agreed — nothing more, nothing hidden. We’d rather earn the next

generation’s order than win a fee on this one.