Privacy Policy

At Ramgarh Crafts, we value your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard the information you share with us.

By using our website, you agree to the terms outlined in this Privacy Policy.

Information We Collect

When you interact with our website or place an order, we may collect:

  • Name

  • Phone number

  • Email address

  • Shipping and billing address

  • Payment details (processed securely via third-party providers)

  • Order history and preferences

We may also collect basic technical data such as IP address, browser type, and device information.

How We Use Your Information

Your information is used to:

  • Process and fulfill orders

  • Communicate order updates and support

  • Provide customization assistance and consultations

  • Improve our website and services

  • Share important updates or relevant information

We do not sell or rent your personal data to third parties.

Payments

All payments are processed through secure third-party payment gateways.

We do not store your card or payment details on our servers.

Sharing of Information

We may share your information with:

  • Delivery and logistics partners (for order fulfillment)

  • Payment service providers

  • Service providers supporting website operations

Your data is shared only to the extent necessary for these services.

Cookies & Tracking

Our website may use cookies to:

  • Improve browsing experience

  • Understand user behavior

  • Enhance website performance

You can choose to disable cookies through your browser settings.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, no method of transmission over the internet is completely secure.

Your Rights

You may:

  • Request access to your personal data

  • Request correction or updates

  • Request deletion of your data (subject to legal or operational requirements)

To do so, you can contact us directly.

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of these external sites.

Policy Updates

We may update this Privacy Policy from time to time.

Any changes will be reflected on this page.