Frequently Asked Questions

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  • ORDER & DELIVERY

Our shipping timelines are typically 2–3 weeks from order to dispatch, as most products are made to order. Customized products take 4–8 weeks.

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  • ORDER & DELIVERY

Most of our furniture is made especially for you after the order is placed.

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  • ORDER & DELIVERY

We do not mass stock products; we focus on made-to-order production.

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  • ORDER & DELIVERY

Yes, we offer free shipping across India (subject to lift access for floor delivery, and excluding remote or out-of-delivery-area pincodes).

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  • ORDER & DELIVERY

Yes, we deliver across India.

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  • ORDER & DELIVERY

Yes, we ship internationally across all countries.

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  • ORDER & DELIVERY

Yes, please inform us in advance if you have a specific delivery date in mind, and we will try our best to accommodate it.

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  • ORDER & DELIVERY

Yes, once your product leaves our premises, we will share the AWB number with you via

WhatsApp and email.

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  • ORDER & DELIVERY

Yes, we provide installation for beds and other large or heavy products. Smaller items are knock-down panels or ready to use — they need only minimal setup, with no special tools or carpenter required. Everything you need comes in the box.

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  • ORDER & DELIVERY

Our shipping partners cover over 10,000 pincodes across India. For remote or out-of-delivery-area locations, the shipping partner may charge an additional fee, which thecustomer will need to pay. Our team will coordinate with you in advance to ensure smooth delivery.

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  • ORDER & DELIVERY

Yes, once your order is shipped, we share the tracking ID with you via WhatsApp and email.

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  • PRODUCT & CRAFTSMANSHIP

We work in six solid hardwoods — Sheesham, Mango, Acacia, Oak, Teak, and Ash — alongside carefully selected fabrics and finishes. In a few structural spots such as drawer bottoms and back panels, we use premium engineered board (MDF) where it makes the piece lighter and more stable. The exact material for each piece is listed on its product page.

 

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  • PRODUCT & CRAFTSMANSHIP

Yes, each piece is handcrafted by skilled artisans.

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  • PRODUCT & CRAFTSMANSHIP

Very close, but not identical. Every piece is handmade from natural wood, so grain, tone, and small details vary from one piece to the next. Screen and lighting differences also affect how colours appear. Rest assured you will receive the product you ordered — with the natural character solid wood always carries.

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  • PRODUCT & CRAFTSMANSHIP

Our furniture is built from solid materials designed for long-term use.

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  • PRODUCT & CRAFTSMANSHIP

Yes, we use responsibly sourced wood as part of our commitment to mindful production.

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  • PRODUCT & CRAFTSMANSHIP

We use finishes that enhance and protect the natural beauty of the wood. You can check the finish options here.

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  • PRODUCT & CRAFTSMANSHIP

Yes, they are designed for everyday living.

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  • CUSTOMIZATION

Yes, size customization is available for many products.

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  • CUSTOMIZATION

Yes, you can select from available fabric and finish options.

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  • CUSTOMIZATION

Yes, you can request custom designs by contacting our team.

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  • CUSTOMIZATION

You can choose customization options while placing your order or connect with our team for assistance.

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  • CUSTOMIZATION

Yes, we provide a preview before production for customized orders.

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  • CUSTOMIZATION

Customized products typically take 4–8 weeks, depending on the complexity of the customization.

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  • CUSTOMIZATION

Yes, customization comes with an additional cost depending on the changes requested.

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  • CUSTOMIZATION

Yes, minor modifications are usually possible.

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  • CUSTOMIZATION

Yes, you can connect with our team for guidance at +91-89559-60737.

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  • PAYMENT & PRICING

You can pay via UPI, debit card, credit card, and EMI, all processed through a secure RBI-approved payment gateway.

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  • PAYMENT & PRICING

Yes, prices are inclusive of applicable taxes with no other hidden charges.

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  • PAYMENT & PRICING

We do not run discounts or seasonal sales. Our pricing reflects the quality of materials and craftsmanship.

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  • PAYMENT & PRICING

Yes, you can contact us for bulk or project-based pricing.

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  • CARE & MAINTENANCE

Regular dusting and avoiding moisture exposure will help maintain the finish.

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  • CARE & MAINTENANCE

Use a soft cloth or vacuum; avoid harsh chemicals.

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  • CARE & MAINTENANCE

Keep furniture away from direct sunlight and excessive humidity.

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  • CARE & MAINTENANCE

Yes, natural materials may develop a richer tone over time.

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  • CARE & MAINTENANCE

Minor wear can often be treated; professional care may be recommended.

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  • CARE & MAINTENANCE

Yes, care guidance is provided with every product.

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  • SUPPORT & CONTACT

You can reach us via phone, WhatsApp, or email.

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  • SUPPORT & CONTACT

Our support hours are 9:30 AM to 6:30 PM, all days. Some delays may be expected during public holidays.

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  • SUPPORT & CONTACT

Yes, we assist with post-purchase queries.

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  • ABOUT BRAND

Our furniture is crafted in Ramgarh Shekhawati, Rajasthan.

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  • ABOUT BRAND

Our products are made by skilled artisans with years of experience.

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  • ABOUT BRAND

We focus on handcrafted, made-to-order furniture with attention to detail, material integrity, and long-term value.

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  • ABOUT BRAND

We are a Rajasthan-based manufacturer and exporter. Currently, we do not have physical stores or outlets — everything is made and managed from our workshop in Ramgarh Shekhawati.

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  • ABOUT BRAND

Yes. Samples are available in two ways: shared free of cost once your order is confirmed, or shipped before ordering for a small charge that is fully reimbursed against your order.

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  • BULK & PROJECTS

Yes, we work on bulk and project-based orders.

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  • BULK & PROJECTS

Yes, we collaborate with design professionals.

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  • POLICIES & MISC

Yes, all payments are processed through secure gateways.

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  • POLICIES & MISC

We follow standard privacy practices to protect your data.

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  • POLICIES & MISC

Not at the moment.

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  • POLICIES & MISC

Address changes may be possible before dispatch. Please contact our team via phone,WhatsApp, or email; the change will be confirmed in writing before dispatch.